Terms of Service

1. General

Welcome to our store. By accessing or purchasing from our website, you agree to be bound by these Terms of Service. If you do not agree, please do not use our services.

We reserve the right to update or modify these terms at any time without prior notice.


2. Products & Authenticity

We specialize in Pokémon Trading Card Game (PTCG) products.

All items sold are guaranteed to be authentic unless otherwise stated.

Due to the nature of collectible products:

  • Card conditions may vary (especially for singles)

  • Sealed products may contain random contents

  • We do not guarantee pulls or specific cards from sealed items


3. Pricing & Payments

  • All prices are listed in USD (unless stated otherwise)

  • We reserve the right to change prices at any time

  • Payment must be completed before order processing

We are not responsible for:

  • Bank fees

  • Currency conversion fees

  • Payment processing issues caused by third parties


4. Order Processing

  • Orders are typically processed within 1–3 business days

  • During peak periods, delays may occur

  • We reserve the right to cancel or refuse any order if fraud or abuse is suspected


5. Shipping Policy

🌎 We offer worldwide shipping.

  • Delivery time varies depending on destination and carrier

  • Tracking will be provided when available

  • We are not responsible for:

    • Customs delays

    • Import taxes or duties

    • Incorrect shipping addresses provided by customers


6. Returns & Refunds

All sales are final unless:

  • Item arrives damaged

  • Wrong item is received

To be eligible for a refund or replacement:

  • Contact us within 3 days of delivery

  • Provide clear photos/videos as proof

We do not accept returns for:

  • Buyer’s remorse

  • Opened sealed products

  • Minor imperfections typical in collectibles


7. Risk & Liability

Once the package is shipped:

  • Risk of loss transfers to the buyer

We are not liable for:

  • Lost or stolen packages marked as delivered

  • Carrier delays

  • Force majeure events (natural disasters, etc.)


8. Fraud Prevention

We reserve the right to:

  • Cancel suspicious orders

  • Request additional verification

  • Refuse service to anyone suspected of fraud or abuse


9. Intellectual Property

All content on this website (images, text, branding) is owned by us and may not be used without permission.


10. Contact

For any questions, bulk orders, or price lists:

💬 Please contact us via DM or email.